privacy-policy
Effective Date: July 1, 2026
At Zoe Learning Hub (ZLH), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or engage with our programs and services.
Information We Collect
We may collect the following information when you interact with our website or register for our programs:
• Full name
• Email address
• Phone number
• Parent or guardian information (where applicable)
• Age or date of birth (for children's programs)
• Information submitted through contact or registration forms
• Payment information (where applicable, processed securely through trusted third-party payment providers such as Pastack, Flutterwave)
• Technical information such as IP address, browser type, and website usage statistics
How We Use Your Information
We use the information we collect to:
• Register participants for our programs and events
• Respond to enquiries and provide customer support
• Communicate important updates, schedules, and announcements
• Improve our training programs and website experience
• Process payments where applicable
• Send newsletters, educational resources, or promotional materials (you may unsubscribe at any time)
• Comply with legal obligations
Children's Privacy
Because some of our services are designed for children and teenagers, we take their privacy seriously. Personal information relating to minors is collected with the consent of a parent or legal guardian where required by law.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and remember user preferences. You may disable cookies through your browser settings, although some features of the website may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only:
• With trusted service providers who help us operate our website or deliver our services
• When required by law or legal process
• To protect the rights, safety, or property of Zoe Learning Hub or others
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
Your Rights
You have the right to:
• Request access to your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal data where applicable
• Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Zoe Learning Hub
Email: info@zoelearninghub.com
Website: https://www.zoelearninghub.com
